![]() Ensure to select the correct video source on your monitor (see your monitors documentation for more information about changing the video source) Ensure the video cable (HDMI or DisplayPort) is connected properly to the monitor and the dock.See the Display Resolution Table in the User Guide of your dock for more information about maximum resolution capacity Your monitor may support higher resolutions than what the dock can support. Check the resolution settings on your computer.You can enable the video output under Control Panel\Display\Change Display Setting If your monitor is connected to the dock, the video output on your computer may be disabled.No video on the monitors that are attached to High-Definition Multimedia Interface (HDMI), or DisplayPort (DP) port on the dock Check the settings under BIOS Items to ensure laptop supports wake-up-from-Ethernet port function.Laptop failed to wake up from Ethernet port Some unqualified boot devices may cause a lockup during boot. Remove all USB devices that are connected to the dock.Laptop failed to boot with dock connected Run Windows Update with the dock connected to the computer (by using Wi-Fi or Ethernet of your laptop).You can download the latest DisplayLink driver from: HDCP content is not able to display on the attached monitor.ĭisplayLink Driver is not able to install. Update to the latest USB 3.0 host controller driver. ![]() Download and install the latest USB 3.0 host controller from Dell Drivers
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